XLOGIX - THE ALL-IN-ONE PLATFORM​

XLogix® is all-in-one Cloud Telephony and Contact Center solution, that simplifies your daily business communication & needs, whether you are a small, medium or large enterprise. The fully lined-up features will exceed your expectations.

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The Problem:

Market Trends

  • Work from anywhere
  • Cloud migrations and expiry of old technology
  • Businesses need to utilize technology to drive efficiency
  • Businesses now communicate using social channels

The Solution:

Market Trends

  • UCaaS replaces premise-based solutions
  • XLogix platform clients work on all devices
  • Meaningful reports inform business leaders of utilization
  • Innovative use of social channels built into the platform

Service Providers

  • Need faster ramp to profitability
  • Expensive, complicated licensing
  • Ability to quickly respond to your customers
  • Solid understanding of platform utilization and feature usage
  • Need to stay relevant for business customers

Service Providers

  • XLogix platform typically installs in under 60 days and can be phased in
  • Fair, competitive licensing plans that are predictable
  • SpeechLogix development team can respond to custom customer requirements
  • Operator insights dashboard shows operators what they need to know
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XLogix Platform Features

All-in-One Platform Features

The XLogix Platform allows service providers to lead and innovate with a one stop platform for Unified Communication and Contact Center as a Service.

XLogix Platform takes care of all services, features, modules and systems:

  • XLogix is available in your local language
  • The XLogix Platform is available in 200+ countries and territories.
  • The XLogix Platform is powered by Google Cloud Auto Machine Learning & Google Contact Center AI.
  • The XLogix Platform automatically records and analyzes 100% of your calls.
  • The XLogix Platform monitors and controls your budgets with an artificially controlled billing system.
  • The XLogix Screen pop-up makes your help desk day-to-day duties easier.

Product Overview

Web Scale

Built on a robust platform that scales to millions of concurrent subs easily

Set up and profitable in weeks

Available anywhere

Custom

XLogix platform is highly customized for your product offering – not just your standard white-label

Relevant

Includes features that really matter to your customers

Integrates industry-leading video, social media and legacy devices

Well Supported

SpeechLogix designed the applications – no support/developer runaround

Automatic Updates

Used in Many Market Verticals

  • Governments
  • Healthcare
  • Finance
  • Military
  • Customer Service
  • Education
  • Hospitality
  • Service Providers

Answer the needs of your customers

UCaas Platform

UCaaS

Flexble UCaaS Platform

Scalable deployment

Designed to expand as required
Bring your own device (BYOD)

CCaaS

Easy-to-Launch Contact Centre

Click-to-dial or auto-dial within your CRM
Selective outbound CLI
OmniChannel with popular social media applications
Screen pops in CRM

Advanced Feature

Modular Platform

Create your own bundle; from simple voice user to advanced contact centre user

Growing SMEs to large enterprises.
Cost efficiency for all sectors

Dashboards & Analytics

Customer-Centric Module

Comprehensive customer dashboard

UCaaS & CCaaS customizable dashboards
Remote agent configuration
License management

Meet customers where they are with innovative CCaaS

Provide the tools for a memorable Customer Experience

XLogix social integrations

Flexible integration with social media

  • Modular platform with built-in modules for Social Media
  • Flexible features like outbound and inbound campaigns
  • Billing per message means new revenue stream for operators

Increase agent efficiency

  • Screen Pops to look up inbound customer info
  • Priority sequence callback
  • Dialers for outbound campaigns

Sell visibility

  • Call record to ensure quality
  • Call Center visibility ensures informed resource allocation
CCTel- SpeechLogix
The XLogix Platform

Available Worldwide

  • Available in 200+ Countries & Territories
  • Powered by Google Cloud Auto ML
  • Monitors and controls your budgets with Artificially Controlled Billing System.
  • Microsoft Outlook Integration
  • AI & Machine Learning

Level Up Your Team Communications

Enable team communications (Voice, Video, Messaging and Meetings) with enriching experiences they enjoy, with an infrastructure you already have.

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SpeechLogix is a leading provider of cloud telephony and voice solutions

About SpeechLogix

Business Units

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Proud member of the CPaas Acceleration Alliance
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