ZainCalls2.0 @LEAP2023: SpeechLogix introduces new revenue streams to Zain K.S.A.

ZainCalls2.0 @LEAP2023: SpeechLogix introduces new revenue streams to Zain K.S.A.  

February 6th, 2023, | Riyadh, K.S.A. – Oakville, ON, Canada

SpeechLogix, the leading developer of the XLogix Platform™ have successfully launched the 1st of its kind white labeled ZainCalls Meetings, as a secondary conferencing option for ZainCalls platform

ZainCalls 2.0 is an all-in-one UCaaS and CCaaS platform that is fully deployed in the local Zain Cloud in Riyadh Saudi Arabia, The platform that consists of all modules e.g. ZainCalls Meetings with its two options, Softphone, chat, cloud PBX, Dialer, IVR, Caller ID masking, Contact Center with Omnichannel capability, Business Messaging & Social Media integration i.e., WhatsApp, Twitter, Apple Business messaging, Instagram and Facebook Messenger, ZainCalls platform is geared to scale to Millions of concurrent users.

Zain & SpeechLogix have been working around the clock to launch new services that are relevant to SMB and Enterprise telecommunication needs, ZainCalls 2.0 introduces new services to the Saudi Arabian market such as SIP & landlines over cloud, Social Media integration and Callback facility. Callback facility is a Unique Omnichannel module, that allows users to land at the same agent from all channels including voice calls & Social media feeds, thanks to ZainCalls Smart call routing. 

Furthermore, ZainCalls introduces additional services that help Zain offer POTS replacement over the cloud, a technology milestone for businesses and consumers in Saudi Arabia, with ZainCalls capabilities to migrate core softswitch services. Zain can now offer landlines using ZainCalls platform, POTS replacement with the ability to be combined with UCaaS & CCaaS over 4G/5G routers, delivering all the technology benefits of the leading XLogix Platform while protecting legacy investments in phone sets and existing technology investments. 

We are very well positioned to support major enterprises in government, financial, services & travel industries in addition to SMBs to migrate to the cloud & start their Digital Transformation journey. Zain with best-in-class ZainCalls platform is providing all UCaaS & CCaaS services in a simple but powerful one stop-shop” said Feras Alghanim, GM of Zain Cloud. 

The SpeechLogix and Zain partnership bring a platform that is designed to help operators boost their revenue. the SpeechLogix innovative modules combine a truly all-in-one platform, that is deployed in less than 60 days” said Ejaye McComb, SpeechLogix Global Technology Director. 

About SpeechLogix 

SpeechLogix is the trademark owner and developer of the SaaS-based XLogix Platform, geared and designed for telecom operators and carriers, it combines the latest and greatest technologies & innovations in contact centers applications, such as a Cloud PBX, Advanced Recording, Agent Quality Monitoring, Advanced Security, Contact Center, Omnichannel modules & Screen Capturing, in addition to an Advanced Billing module with call restriction feature. 

investor relations: 

[email protected] 

general mailbox: 

[email protected]  

For further information, please contact: 

Business Development Director 

SpeechLogix Canada Inc. 

Oakville, ON, Canada 

International Cellphone: +1 (437) 770 2626 

Canadian Office: +1 (647) 945-6449, Ext: 6018 

European Office: +44 20 3966 0591, Ext: 6018 

www.speechlogix.com 

About SpeechLogix Canada

SpeechLogix is a complete solutions provider and combines the latest technologies and innovations through its XLogix platform, as well as associated services. Our focus is assisting Services Providers launch and manage turnkey UC and CC services in a changing world.

XLogix Platform combines the latest and greatest technologies and innovations in contact center applications, such as Virtual PBX, Collaboration, CRM integration, Advanced Recording, Agent Quality Monitoring, Advanced Security & Screen Capturing modules, in addition to an Advanced Billing module with call restriction feature.

XLogix extends office extensions to mobiles and tablets, extensions can be configured on computers, softphones, clients & major Desktop IP phones.

Powered by Google Cloud and Machine Learning in 19+ different regions, 58+ Zones, 134+ Network Edge locations and 200+ countries and territories globally, XLogix enables intelligent routing to get agents performing at maximum efficiency. The full range of in-house developed products, XLogix ensures an optimal customer experience with smart and full call records retrieval analytics through embedded AI capabilities.
For further information, please contact:

Issam Mahfoud
Business Development Manager
SpeechLogix Canada Inc.
Mississauga, ON, Canada
Mobile: +1 (437) 770-2626
[email protected]

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