Zain & SpeechLogix Partner to offer UCAAS and Contact Center Software

Zain KSA announced a significant milestone in their Zain Cloud which offers an array of safe and reliable Saudi based computing services that adheres to international standards and best practices. On April 1, 2020 the unified communication (UCaaS) was launched successfully to serve all business customers across various sectors in Zain Cloud. This launch is in line with the digital transformation happening in the Kingdom as part of Saudi Vision 2030.

Proudly announcing the XLogix platform, the UCaaS and CCaaS platform has been fully developed by SpeechLogix Canada. The new service is possible due to the robust backend platform, it offers a full end- to-end service including HD Voice & Video, conferencing, and collaboration. The service is hosted in Zain KSA’s locally-based Cloud in Riyadh.

The XLogix Platform will facilitate Zain KSA’s primary goal to enable the digital UC unified communication market. The Platform has key applications that will help transform the local market quickly. Zain KSA’s business customers will be able to leverage Zain’s Branded softphone apps (Zain Business Connect) with key features such as virtual office, collaboration, CRM integration and many other features that will enable “work from home” initiatives. In addition, they will be able to take advantage of optional advanced features such as call recording, analytics and translations.

To alleviate the global pandemic that we are currently experiencing with COVID-19, Zain KSA’s mission remains to support the Kingdom’s private and public sector, outlined in the following statement, “achieving a truly seamless office environment for businesses, schools, government sectors, and many others.”

Zain KSA continues to drive forward the digital transformation in line with its humanitarian obligations and to ensure the wellness of society while enabling both local SME’s and large enterprises to achieve high revenue growth. Zain KSA and SpeechLogix are proud of the mutual progress and success achieved to date in the Saudi market and look forward to continued success in deploying the platform fully, and in future collaborations as well.

About Zain KSA

Zain KSA a leading telecom provider in the ICT sector established in Saudi Arabia on August 2008 as a listed company whose shares are quoted on Saudi’s stock exchange. It adopts a 3 pillared strategy which includes growth, agility, and innovation as its main pillars for success. In due respect to its highly developed infrastructure, the company was successful in establishing itself as a reliable telecom operator and a digital service provider whose services include telecom services, 5G network, digital payment services, cloud computing, IoT solutions, fiber services, drones, and many others.

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